Opening Hours

The surgery is open at the following times.  Please note Newmarket Road Surgery is closed between 13.00 - 14.00 each weekday.  However during that period the telephones will be answered as normal and St Stephens Gate Medical Practice is open as usual.

Extended Hours

Extended hours times are in addition to our core opening shown above.

Pre-bookable doctor telephone and face-to-face doctor appointments will now be available:

• Monday: 07:30 - 08:00 and 18:30 - 19:00
• Tuesday: 18:30 – 19:00
• Wednesday – 07:30 – 08:00 and 18:30 - 19:00
• Thursday: 18:30 – 19:00
• Saturday: 08:00 - 09:45

These extended hours appointments are likely to be at St Stephen's Gate Medical Practice.  You will be informed on booking.

When We Are Closed

If you need a doctor urgently when the surgery is closed please telephone NHS 111.  If you dial 01603 621006 you will hear an automated message asking you to re-dial NHS 111 or 999 in a genuine emergency.  NHS 111 provide urgent medical care between 6.30 pm and 8.00 am Monday to Friday and 6.30 pm Friday night to 8.00 am Monday morning and on public and bank holidays.  You will be assessed, given advice and directed straightaway to the local service that can help you best.  If you call NHS 111 direct from any landline or mobile the call will be free.

It is also worth remembering that your usual pharmacy will often be able to dispense an emergency supply of your usual medication without a prescription at the weekend if you should run out.

Please remember to consider calling  NHS 111 rather than attending A&E where possible. 

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.