Contract/Computer system changes
The surgery is proposing to merge the computer systems and contract arrangements for Newmarket Road and St Stephens Gate. This is an administrative function only and will make no difference to patient services. Please see attached leaflet on how to comment on this plan.Consultation
A Norwich scheme offers GP appointments at times outside the normal surgery hours of 8am and 6.30pm. The Partnership offers appointments before 8am and up to 7pm already but these are in addition to that.
The clinicians are NOT from St Stephens Gate Medical Practice and the service is provided at Lionwood Surgery (click here for the website and map) NR1 4NU
You may ask for one of these when you call and if any of our allocation are left you will be given it. Alternatively, in discussion with a member of teh duty team you may be offered one if the timing of the appointment is more important than coming to us.
Calling for an appointment
We offer same-day appointments throughout the day. You do NOT need to ring first thing to get an appointment. Avoid the rush and call later in the day if you can.
Save time waiting on the phone - ring after 11am when the lines are quieter
Please don't ask your Doctor for everyday medicines
People in Norfolk and Waveney are being urged not to ask their Doctor for everyday medicines like paracetamol, for minor or self-limiting illnesses.
The NHA nationally and locally is asking our Doctors and Nurses to reduce prescribing these medicines, unless in some limited exceptional circumstances. Instead, people are being encouraged to buy them at a pharmacy or shop so that the NHS can spend the money it would otherwise cost on other, more clinically serious, areas of healthcare. If more people self-care for minor ailments, it could also free up important appointment time at GP practices.
View the Norfolk and Waveney policy on self-care
Members of the public wishing for further information or to comment can call 01603 595857 or email firstname.lastname@example.org.